Dit artikel staat op icthealth.nl.
Link: https://ictandhealth.com/what-can-clinics-do-to-improve-the-waiting-time-experience-for-patients/news/attachment/waiting_room
Link: https://ictandhealth.com/what-can-clinics-do-to-improve-the-waiting-time-experience-for-patients/news/attachment/waiting_room
Waiting_Room
Just as important as efforts to reduce actual wait time are efforts to change perceptions of those wait times.