Search
Close this search box.
Search

IT infrastructure key to better communication between doctor, patient

Good communications between the caregiver and the patient are essential for better care and satisfaction concerning the care given and received. The use of IT tools can enhance communication between healthcare professionals and their patients, health IT consultant Margaret Schulte writes in a blog on the HIMSS website.

In the Oschner Journal, Fong and Longnecker state that effective doctor-patient communication is a central clinical function in building a therapeutic doctor-patient relationship, which is the heart and art of medicine. This is important in the delivery of high-quality healthcare. However, Schulte writes, according to the American Hospital Association, the current healthcare environment makes good communication among patients, families, and caregivers harder and harder to achieve.

Why? There are seveal reasons: hHospital stays are shorter, medical care is more technologically complex, resources are constrained, and there is a growing need for patients and families to have more information about, and involvement in, care decisions.

IT supports communication

 In this last aspect, Schulte believesthe use of IT has significantly enhanced achievement of communication levels. ‘Patient portals are widely used, telehealth technologies are supporting communication between provider and patient in the patient’s home and/or in local community care centers, and mobile health technologies make access to patient information available anytime and anywhere.’

The HIMSS EHR Value Collection stresses the importance of high-quality communication with patients, the health IT consultant writes. This “library” of value insights reflect the experiences of hospitals, health systems and providers in all venues of care delivery.  Alpenglow Medical, for example, reported that the “EHR is increasing patient satisfaction by allowing the doctor to sit and listen and not rush the visit.” Another example: in the UK, the Milton Keynes Hospital NHS Foundation Trust has found that the electronic health record “increased clinician time availability for patients.”

EHR core part of better communication

The electronic health record with its integrated technologies and applications has become a core part of the healthcare infrastructure to enhance communication with patients, to advance patient education and satisfaction, and to streamline clinical interactions such as prescribing and ordering tests, Schulte concludes. It is also improving physician and caregiver effectiveness and satisfaction.  It offers significant value in furthering the provider/patient relationship.

Whixx

ICT&health World Conference 2024

Experience the future of healthcare at the ICT&health World Conference from May 14th to 16th, 2024!
Secure your ticket now and immerse yourself in groundbreaking technologies and innovative solutions.
Engage with fellow experts and explore the power of global collaborations.

Share this article!

Read also
Navigating Digital Maturity in Healthcare IT
Digital maturity vs. Reality. How to rethink the IT staff role in a hospital
Online health care icon application on smart phone
End-users of mobile health apps expect far more than a good design
Mayo Clinic started with its innovations for its ten million patients and demonstrated that its model worked, and that data could be ethically and responsibly used to drive innovations.
John Halamka: 'Create the Fear of Missing Out'
Balancing regulatory compliance with seamless adoption, healthcare navigates the integration of AI solutions.
A guide to implementing AI in healthcare amid the EU AI Act
AmyWebb-Stephen-Olker
Futurist Amy Webb claims that wearables will evolve into "connectables"
Digital health solutions empower patients to better manage their health and integrate care into their daily lives.
How to improve Digital Patient Engagement to streamline workflows
For people with diabetes, inaccurate blood glucose measurements can lead to errors in diabetes management, including taking the wrong dose of insulin, sulfonylureas, or other medications that can rapidly lower blood glucose.
Smartwatches measuring glucose level: Harmful but easy to buy fake innovations
How to introduce innovation and AI in healthcare organizations if there is no business model for prevention and quality – Our interview with Professor Ran Balicer, the Chief Innovation Officer at Clalit Health Services and founding Director of Clalit Research Institute.
I see no legitimate rationale for delaying the digital transformation in healthcare
Pioneering Cardiac Arrest Detection for Enhanced Survival.
CardioWatch Revolutionizes Cardiac Arrest Detection
Dr. Oscar Díaz-Cambronero, Head of Perioperative Medicine Department at La Fe Hospital, spearheads innovative telemonitoring initiatives revolutionizing patient care
Smartwatches Saving Lives Inside and Outside the Hospital
Follow us