Over a third of all respondents (35%) say they have at least one such solution; 40 percent say they have just started offering it. Some 29 percent of all respondents say they want to implement a personal care program in order to be more attractive to patients en increase loyalty. Another 17 percent want to offer a virtual care program in order to better co-ordinate care for high risk patients.
There are many challenges when implementing telehealth- or telemedicine solutions, concludes KPMG. Almost a fifth of all respondents (19%) claim they have other technical priorities. Another 18 percent says they find it to difficult to develop a sustainable business model for virtual care solutions. Also 18 percent say their organisation just isn't ready yet to implement these kinds of solutions.